Retail Customer Service Associate I

Dollar Tree Stores INC; Rossville (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Rossville, TN seeks a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions, stock shelves, and keep the store clean and safe.

The role requires good communication, ability to lift 30–50 lbs, and reliability. Prior retail or customer service experience is preferred, with a willingness to follow procedures and support a team-focused environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and friendly environment for customers and staff.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Communication

Problem solving

Instruction following

Lifting ability

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Rossville, TN seeks a part-time Customer Service Associate to deliver a friendly shopping experience. You will assist customers, process transactions, stock shelves, and keep the store clean and safe.

The role requires good communication, ability to lift 30–50 lbs, and reliability. Prior retail or customer service experience is preferred, with a willingness to follow procedures and support a team-focused environment.