Customer Service Associate — Home Improvement with Discount

Lowe's; Village of Liverpool (NY); Presencial; USD 22.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe's is hiring a Customer Service Associate in New York to welcome customers and help them find products for home improvement. You will assist with locating items, answering questions, and ensuring customer needs are met throughout the day.

Daily tasks include stocking shelves, processing orders and deliveries, and collaborating with other departments to provide exceptional service. This role requires standing for long periods and lifting up to 25 lbs.

Formación

• Basic computer usage in daily tasks.
• Familiarity with common retail tech devices (smartphones, tablets).
• Ability to perform basic arithmetic and operate in a retail environment.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Conocimientos

Computer skills

Retail tech experience

Basic math

Mobility/standing

Lifting 25 lbs

Descripción del empleo

Lowe's is hiring a Customer Service Associate in New York to welcome customers and help them find products for home improvement. You will assist with locating items, answering questions, and ensuring customer needs are met throughout the day.

Daily tasks include stocking shelves, processing orders and deliveries, and collaborating with other departments to provide exceptional service. This role requires standing for long periods and lifting up to 25 lbs.