Customer Service Associate: Home Improvement Expert

Lowe's; Town of Queensbury (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with match

Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in New York for a part-time, on-site role. You will greet customers, help them find products, and ensure a smooth shopping experience across departments such as Appliances, Hardware, and Home Décor.

Role emphasizes friendly service, accuracy in processing orders, and cross-training in multiple areas. Qualified candidates should have basic computer and retail tech experience, able to lift 25 lbs, and comfortable standing for long periods.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Stamina

Job description

Lowe's is hiring a Customer Service Associate in New York for a part-time, on-site role. You will greet customers, help them find products, and ensure a smooth shopping experience across departments such as Appliances, Hardware, and Home Décor.

Role emphasizes friendly service, accuracy in processing orders, and cross-training in multiple areas. Qualified candidates should have basic computer and retail tech experience, able to lift 25 lbs, and comfortable standing for long periods.