Home Improvement Customer Service Associate

Lowe's Home Centers, LLC; Town of Glenville (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in New York. You will greet customers, help locate products, and ensure a positive shopping experience across departments. The role offers part-time options and growth opportunities with robust benefits.

Responsibilities include answering questions, stocking merchandise, processing orders, and supporting teammates across store sections to deliver excellent service. Prior experience in retail is a plus.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual skills (preferred)
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) (preferred)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bilingual

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in New York. You will greet customers, help locate products, and ensure a positive shopping experience across departments. The role offers part-time options and growth opportunities with robust benefits.

Responsibilities include answering questions, stocking merchandise, processing orders, and supporting teammates across store sections to deliver excellent service. Prior experience in retail is a plus.