Customer Service Associate — Home Improvement

Lowe's Home Centers, LLC; City of Binghamton (NY); Sur place; USD 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) matching

Associate Discount 10%

Track to the Trades

Résumé du poste

Lowe's Customer Service Associate role in the United States (New York/Binghamton area) focuses on welcoming customers, guiding product selection, and solving home improvement challenges with genuine care.

Daily tasks include assisting customers, stocking merchandise, processing orders, and collaborating across departments to deliver outstanding service. Flexible schedules and growth opportunities are offered through Lowe's programs.

Qualifications

• 6 months of experience using a computer (inputting, accessing, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Reading, writing and performing basic arithmetic (addition/subtraction).
• Ability to stand for extended periods and perform duties as required.
• Minimum lifting of 25 lbs unassisted or with accommodation.

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time receipt of merchandise.
• Cross-train in other store areas to enhance customer service delivery.
• Prepare department merchandise per customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Connaissances

Computer literacy

Retail tech experience

Reading & basic math

Stamina/standing

Lifting 25 lbs

Description du poste

Lowe's Customer Service Associate role in the United States (New York/Binghamton area) focuses on welcoming customers, guiding product selection, and solving home improvement challenges with genuine care.

Daily tasks include assisting customers, stocking merchandise, processing orders, and collaborating across departments to deliver outstanding service. Flexible schedules and growth opportunities are offered through Lowe's programs.