Customer Service Specialist — Home Improvement

Lowe's Home Centers, LLC; Town of Amherst (NY); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in New York. You will welcome customers, help them find the right products and services for home improvement, and ensure their needs are met throughout the day.

Responsibilities include assisting with merchandise, processing orders, and learning multiple departments to deliver the best customer experience. Flexible schedules and benefits accompany the role.

Qualifications

• 6 months experience using a computer, including inputting and retrieving information.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand/sit for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Stock merchandise and replenish shelves.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise as needed (e.g., paint tint, pipe, wood, drywall, blinds).
• Assist customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer usage

Retail tech

Basic math

Customer service

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in New York. You will welcome customers, help them find the right products and services for home improvement, and ensure their needs are met throughout the day.

Responsibilities include assisting with merchandise, processing orders, and learning multiple departments to deliver the best customer experience. Flexible schedules and benefits accompany the role.