Customer Service Associate — Home Improvement Solutions

Lowe's; Reynoldsburg (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, answer questions, and organize merchandise while ensuring a positive shopping experience.

The role involves assisting in various departments, processing orders, stocking, and potential cross-training. Part-time position with benefits and growth opportunities.

Qualifications

• Experience in customer-facing roles or retail environments.
• Basic computer literacy including input/output of information.
• Ability to perform basic arithmetic and multitask.
• Comfort using smartphones/tablets and POS devices.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and selecting products.
• Stock shelves and replenish merchandise as needed.
• Process orders and deliveries accurately to ensure on-time receipt.
• Cross-train in other store areas to improve overall customer service.
• Prepare department merchandise per customer needs (e.g., paint, piping, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Computer skills

Retail technology

Basic math

Tools

Smartphones/Tablets

Job description

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, answer questions, and organize merchandise while ensuring a positive shopping experience.

The role involves assisting in various departments, processing orders, stocking, and potential cross-training. Part-time position with benefits and growth opportunities.