Customer Service Associate - Home Improvement Pro

Lowe's; Oaks (PA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate to greet customers and help them find products, answer questions, and ensure a positive shopping experience. You will handle merchandise placement, assist with orders, and support various departments as needed.

The role emphasizes friendly service, basic math and computer use, and the ability to lift up to 25 lbs. Bilingual candidates are encouraged to apply, with opportunities to grow and learn on the job.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech familiarity

Basic math

Bilingual ability

Tools

Smartphones/tablets

Job description

Lowe's is hiring a part-time Customer Service Associate to greet customers and help them find products, answer questions, and ensure a positive shopping experience. You will handle merchandise placement, assist with orders, and support various departments as needed.

The role emphasizes friendly service, basic math and computer use, and the ability to lift up to 25 lbs. Bilingual candidates are encouraged to apply, with opportunities to grow and learn on the job.