Customer Service Associate – Home Improvement + Benefits

Lowe's; Athens (TN); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. The role involves assisting with merchandise, processing orders, and supporting various store departments as needed.

Ideal candidates have basic computer and retail tech skills, are able to stand for long periods, lift up to 25 lbs, and communicate effectively. Bilingual abilities and trade certifications are a plus; position offers flexible scheduling and

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience (preferred).
• Bi-lingual skills (preferred).
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) (preferred).

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Keep shelves stocked and organized; replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve customer service.
• Prepare merchandise in your department based on customer needs (e.g., paint, pipe, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer use

Retail technology

Basic arithmetic

Physical stamina

Lifting 25 lbs

Bi-lingual

Trade certification (dept)

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. The role involves assisting with merchandise, processing orders, and supporting various store departments as needed.

Ideal candidates have basic computer and retail tech skills, are able to stand for long periods, lift up to 25 lbs, and communicate effectively. Bilingual abilities and trade certifications are a plus; position offers flexible scheduling and