Customer Service Associate - Home Improvement Pro

Lowe's; Cranberry Township (Butler County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k) and Employee S

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with customers throughout the day and ensure their needs are met with friendly, professional service.

The role offers part-time scheduling with benefits and opportunities to grow. Full details cover health insurance options, tuition assistance, 401(k) matching, and an associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to stand or sit for extended periods and lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by replenishing shelves.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to support best customer service.
• Prepare merchandise in your department (e.g., tint/mix paint, cut/mend pipe, cut wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Computer skills

Retail technology

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with customers throughout the day and ensure their needs are met with friendly, professional service.

The role offers part-time scheduling with benefits and opportunities to grow. Full details cover health insurance options, tuition assistance, 401(k) matching, and an associate discount.