Customer Service Associate — Home Improvement

Lowe's; West Des Moines (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate Discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, assist with product selection, and ensure a smooth shopping experience. You will help locate merchandise, answer questions, and support various store departments with friendly, professional service.

This role offers part-time opportunities and access to health insurance, tuition assistance, a 401(k) plan with company match, and an associate discount.

Qualifications

• 6 months of computer use (inputting, accessing, modifying, or outputting information)
• 6 months experience with common retail technology (smartphones, tablets)
• Reading, writing, and basic arithmetic

Responsibilities

• Welcome customers and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock replenishment and shelf maintenance
• Process orders and deliveries accurately to ensure on-time arrival
• Cross-train in other areas to provide the best service
• Assist with department-specific merchandise preparation (paint, pipes, wood, drywall, blinds)
• Guide customers through shopping or checkout

Skills

Customer service

Bi-lingual

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, assist with product selection, and ensure a smooth shopping experience. You will help locate merchandise, answer questions, and support various store departments with friendly, professional service.

This role offers part-time opportunities and access to health insurance, tuition assistance, a 401(k) plan with company match, and an associate discount.