Customer Service Associate - Home Improvement (Part-Time)

Lowe's; Mayfield (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) with match

Employee Stock Purchase Program

Associate discount 10%

Job summary

Lowe's Customer Service Associate helps customers find products and services for their home improvement needs. You will listen, answer questions, and provide friendly, professional service throughout your shift.

You may work in multiple departments, with daily responsibilities that include locating merchandise, processing orders, stocking shelves, and assisting at checkout. Lowe's offers part-time schedules, benefits, and growth opportunities through programs like Track to the Trades.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Reading & math basics

Physical stamina

Tools

Smartphones

Tablets

Job description

Lowe's Customer Service Associate helps customers find products and services for their home improvement needs. You will listen, answer questions, and provide friendly, professional service throughout your shift.

You may work in multiple departments, with daily responsibilities that include locating merchandise, processing orders, stocking shelves, and assisting at checkout. Lowe's offers part-time schedules, benefits, and growth opportunities through programs like Track to the Trades.