Customer Service Associate - Home Improvement & Growth

Lowe's; Jefferson City (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

Associate discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You’ll engage with shoppers, answer questions, and ensure a positive store experience.

This part-time, on-site role offers benefits and opportunities for growth. You’ll support diverse departments and contribute to smooth store operations while delivering excellent customer service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Numeracy

Stamina

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You’ll engage with shoppers, answer questions, and ensure a positive store experience.

This part-time, on-site role offers benefits and opportunities for growth. You’ll support diverse departments and contribute to smooth store operations while delivering excellent customer service.