Customer Service Associate — Growth, Discounts & Benefits

Lowe's Home Centers, LLC; Dedham (MA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Dedham, MA. The role emphasizes helping customers with home improvement needs, locating products, and delivering friendly service throughout the day.

The position supports various departments and may include light loading of merchandise. Part-time positions are available with benefits such as health insurance options, tuition assistance, a company-matched 401(k), and an associate discount.

Qualifications

• 6 months of computer use experience.
• 6 months using common retail devices like phones and tablets.
• Basic reading, writing and arithmetic skills.
• Able to stand or sit for long periods and carry out tasks.
• Minimum 25 lb lifting capability, with or without accommodation.
• Retail and/or customer service experience is a plus.
• Bi-lingual skills and department trade certifications are preferred.

Responsibilities

• Welcome customers, answer questions, and provide friendly service.
• Help customers locate and handle merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise per customer needs (e.g., paint tinting).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Reading & arithmetic

Standing & lifting

Customer service orientation

Multi-tasking

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Dedham, MA. The role emphasizes helping customers with home improvement needs, locating products, and delivering friendly service throughout the day.

The position supports various departments and may include light loading of merchandise. Part-time positions are available with benefits such as health insurance options, tuition assistance, a company-matched 401(k), and an associate discount.