Customer Service Associate — Home Improvement & Growth

Lowe's Home Centers, LLC; Hermitage (Mercer County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products, and provide solutions for home improvement needs. Expect interactions across departments and a focus on friendly, efficient service.

The role supports flexible schedules, with part-time opportunities and pathways to grow within the company. Benefits include health options, tuition assistance, a company 401(k) match, and an associate discount.

Qualifications

• 6 months experience using a computer: inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities required by the job
• Minimally lift 25 lbs unassisted or more with/without accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly, professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service oriented

Communication skills

Multitasking

Bi-lingual

Tools

Retail tech (smartphones/tablets)

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products, and provide solutions for home improvement needs. Expect interactions across departments and a focus on friendly, efficient service.

The role supports flexible schedules, with part-time opportunities and pathways to grow within the company. Benefits include health options, tuition assistance, a company 401(k) match, and an associate discount.