Customer Service Associate — Home Improvement Expert

Lowe's; Somerset (Somerset County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee股票

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find the right products, and ensure a smooth shopping experience. You will assist with locating merchandise, loading when needed, and meeting customer needs throughout the day.

The role emphasizes friendly service, accuracy in processing orders, and readiness to work across departments. Prior retail exposure and a willingness to learn are valued, with opportunities to grow within Lowe's.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech experience

Basic math skills

Tools

Retail tech devices (phones/tablets)

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find the right products, and ensure a smooth shopping experience. You will assist with locating merchandise, loading when needed, and meeting customer needs throughout the day.

The role emphasizes friendly service, accuracy in processing orders, and readiness to work across departments. Prior retail exposure and a willingness to learn are valued, with opportunities to grow within Lowe's.