Customer Service Associate — Home Improvement Expert

Lowe's; Meridian (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience. You will assist across departments, handle merchandise, and support orders and deliveries with a focus on friendly, efficient service.

Ideal candidates will be comfortable with technology, perform basic math, and stand for long periods. This role may involve lifting and stocking duties in a fast-paced retail environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail tech

Basic math

Standing/walking

Job description

Lowe's is hiring a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience. You will assist across departments, handle merchandise, and support orders and deliveries with a focus on friendly, efficient service.

Ideal candidates will be comfortable with technology, perform basic math, and stand for long periods. This role may involve lifting and stocking duties in a fast-paced retail environment.