Customer Service Associate: Home Improvement Expert

Lowe's; Christiansburg (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right home improvement products. You will assist with locating items, answering questions, and ensuring customer satisfaction in a fast-paced retail setting.

The role offers part-time hours with opportunities to grow, and Lowe's provides benefits including health options, tuition assistance, a 401(k) plan with company match, an associate discount, and skills training through Track to the Trades.

Qualifications

• 6 months experience with computers for data entry and information lookup.
• 6 months experience using retail tech such as smartphones and tablets.
• Reading, writing and basic arithmetic proficiency.
• Ability to stand for long periods and perform related duties.
• Able to lift at least 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly and professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to meet timelines.
• Cross-train in other store areas to support excellent service.
• Prepare merchandise in your department to meet customer needs.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer basics

Retail tech use

Basic math

Physical endurance

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right home improvement products. You will assist with locating items, answering questions, and ensuring customer satisfaction in a fast-paced retail setting.

The role offers part-time hours with opportunities to grow, and Lowe's provides benefits including health options, tuition assistance, a 401(k) plan with company match, an associate discount, and skills training through Track to the Trades.