Customer Service Associate — Home Improvement & Benefits

Lowe's; Renton (WA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Health insurance

401(k) with company match

Employee Stock Purchase Program

Tuition assistance

Associate Discount

Job summary

Lowe's, a leading home improvement retailer, seeks a Customer Service Associate to welcome customers, locate merchandise, and ensure satisfaction across departments. You will assist with product selection, load merchandise when needed, and handle inquiries with a focus on friendly, efficient service.

Daily tasks include organizing displays, processing orders, and cross-training in other areas to improve service. This role supports part-time scheduling and benefits as described by Lowe's.

Qualifications

• 6 Months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Problem solving

Multitasking

Teamwork

Tools

Smartphones & tablets

Job description

Lowe's, a leading home improvement retailer, seeks a Customer Service Associate to welcome customers, locate merchandise, and ensure satisfaction across departments. You will assist with product selection, load merchandise when needed, and handle inquiries with a focus on friendly, efficient service.

Daily tasks include organizing displays, processing orders, and cross-training in other areas to improve service. This role supports part-time scheduling and benefits as described by Lowe's.