Customer Service Associate - Home Improvement & Benefits

Lowe's; Chesapeake (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Tuition assistance

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, assist with product selection, and deliver friendly service across departments. You’ll help customers solve home improvement challenges, stock shelves, and process orders in a dynamic retail setting.

The role emphasizes teamwork, flexibility, and providing exceptional customer experiences while benefiting from Lowe's extensive associate programs and discount.

Qualifications

• 6 months experience using a computer or equivalent
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Ability to stand/sit for long periods and perform duties
• Minimally lift 25 lbs, with or without accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock merchandise and replenish supplies as needed
• Process orders and deliveries accurately and on time
• Cross-train in other store areas to improve service quality
• Prepare department merchandise per customer needs (e.g., tint paint, cut pipe, wood, drywall)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer usage

Retail tech experience

Basic math

Physical stamina

Lifting 25 lbs

Tools

Smartphones/Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, assist with product selection, and deliver friendly service across departments. You’ll help customers solve home improvement challenges, stock shelves, and process orders in a dynamic retail setting.

The role emphasizes teamwork, flexibility, and providing exceptional customer experiences while benefiting from Lowe's extensive associate programs and discount.