Customer Service Associate — Home Improvement + Benefits

Lowe's; Alcoa (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee discount

Track to the Trades

Job summary

Lowe's is hiring a Customer Service Associate to warmly welcome customers, assist with finding products, and ensure a smooth shopping experience. The role involves standing for long periods, assisting across departments, and supporting store operations.

The position emphasizes customer-first service, attention to detail, and teamwork. Benefits include health options, tuition support, and employee discounts, with a focus on growth and community involvement.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying data)
• 6 months of experience using common retail technology (smartphones, tablets)
• Reading, writing, and basic arithmetic skills
• Ability to stand for long periods and perform duties as needed
• Able to lift up to 25 lbs independently or with assistance

Responsibilities

• Welcome customers to Lowe's, answer questions, and provide friendly, professional service.
• Assist customers in locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to enhance customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint/paint, cut pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer use

Retail tech

Basic math

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's is hiring a Customer Service Associate to warmly welcome customers, assist with finding products, and ensure a smooth shopping experience. The role involves standing for long periods, assisting across departments, and supporting store operations.

The position emphasizes customer-first service, attention to detail, and teamwork. Benefits include health options, tuition support, and employee discounts, with a focus on growth and community involvement.