Customer Service Associate - Home Improvement

Lowe's Companies, Inc.; Olive Branch (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will engage with shoppers throughout the day and support various departments based on store needs, ensuring a positive shopping experience.

Responsibilities include answering questions, locating items, stocking shelves, processing orders, and assisting at checkout, with opportunities to train in other areas for growth.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You will engage with shoppers throughout the day and support various departments based on store needs, ensuring a positive shopping experience.

Responsibilities include answering questions, locating items, stocking shelves, processing orders, and assisting at checkout, with opportunities to train in other areas for growth.