Customer Experience Coordinator, Immediate Openings

The Dorne Region; Coral Gables (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

The Dorne Region in Coral Gables, FL is seeking a Customer Experience Coordinator for a full-time, on-site role. This position suits someone who enjoys conversations, notices details that keep things moving, and wants to grow practical client-service skills in a professional environment.

You will connect with people exploring health coverage and life-benefit options, ask clear questions, coordinate appointments and next steps with care, and keep follow-ups timely and professional.

Qualifications

• No prior insurance experience required; training provided.
• Degree not required; candidates from people-facing roles welcomed.

Responsibilities

• Connect with people exploring health coverage and life-benefit options.
• Ask clear questions and organize the details that matter.
• Coordinate appointments and next steps with care.
• Keep follow-up timely, accurate, and professional.

Skills

Strong communication

Attention to detail

Customer service

Job description

The Dorne Region is adding a Customer Experience Coordinator to its Coral Gables office. This full-time, on-site opportunity is built for someone who enjoys conversations, notices the details that keep things moving, and wants to grow practical client-service skills in a professional environment.

In this role, you will:

• Connect with people exploring health coverage and life-benefit options
• Ask clear questions and organize the details that matter.
• Coordinate appointments and next steps with care
• Keep follow-up timely, accurate, and professional

Prior insurance experience and a degree are not required. Training, coaching, examples, and a clear workflow are provided. Candidates from hospitality, retail, customer support, recruiting, fitness, or other people-facing settings often bring useful transferable strengths. Training and team support help you develop your approach in this contractor role.