Customer Service Associate - Hiring Immediately (Orlando) | $60,000-$85,000

The Dorne Region; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Dorne Region is hiring a Customer Service Associate in Orlando, FL for a full-time, in-office role. The position emphasizes conversations, organization, and dependable follow-up as you help individuals navigate questions about health coverage and life benefits.

No prior experience or degree is required. The team provides training, feedback, and a repeatable workflow so new associates can build confidence quickly and grow professionally.

Responsibilities

• Understand what someone is asking
• Explain the next step simply
• Follow up professionally
• Improve your communication through coaching

Job description

If people describe you as easy to talk to, reliable, or good at explaining things, those skills can translate well here.

We are hiring a Customer Service Associate to help individuals navigate questions related to health coverage and life benefits. The opportunity is full-time and in-office, with a team environment that makes it easier to learn the process.

You will not spend your day doing complicated administrative work. The role is centered on conversations, organization, and dependable follow-up.

You will learn how to:

• Understand what someone is asking
• Explain the next step simply
• Follow up professionally
• Improve your communication through coaching

Previous experience and a degree are not required.

The team provides training, feedback, and a repeatable workflow so new associates can build confidence without being expected to know everything on day one.

This opportunity is a fit for someone who wants responsibility, professional growth, and a stronger income opportunity than a traditional service role.