Customer Service Associate - Training Provided (Oakbrook Terrace) | $65,000-$95,000

The Dorne Region; Oakbrook Terrace (IL); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Training provided

Job summary

The Dorne Region in Oakbrook Terrace, IL is seeking a customer service-focused professional to guide individuals through health and life benefit options. This full-time, in-office role emphasizes clear communication and dependable follow-through.

You will respond to initial questions, organize follow-up, and move conversations forward, with training provided and no prior industry experience required. A professional setting offers growth and meaningful income.

Qualifications

• Training provided; no prior industry experience required.
• Open to candidates from customer support, hospitality, retail, and similar environments.
• Strong communication and dependable performance are essential.

Responsibilities

• Assist individuals exploring health and life benefit options.
• Respond to initial questions and organize follow-up.
• Keep conversations moving toward next steps.

Skills

Customer service

Communication

Organizational skills

Job description

Customer service is easy to describe and harder to do well.

The best people listen before answering, keep details straight, and make sure the customer is not left wondering what happens next.

That is the standard for this opportunity.

You will assist individuals exploring health and life benefit options, respond to initial questions, organize follow-up, and keep conversations moving. The work is full-time and in-office, giving you a professional setting where those habits can become stronger.

Training is provided, so you do not need industry experience.

We are open to candidates from customer support, hospitality, retail, reception, restaurants, recruiting, and similar environments.

What matters is your ability to communicate professionally and stay dependable throughout the process.

This role gives you a chance to develop those skills in a professional setting with meaningful income opportunity and room to grow.