Customer Service Associate — Help Customers, Grow Skills

Lowe's Companies, Inc.; Saint Joseph (MO); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe’s is hiring a Customer Service Associate in Saint Joseph, Missouri. You’ll welcome customers, help them find products, and ensure a positive shopping experience across departments such as Appliances, Hardware, and Home Décor.

This part-time role offers flexible schedules, opportunities for growth, and benefits including health insurance, tuition assistance, a 401(k) match, and employee stock purchase program. Strong communication and basic computer skills are a plus.

Qualifications

• 6 months of computer experience.
• 6 months experience with common retail technology.
• Reading, writing, and basic arithmetic.
• Able to stand for long periods.
• Ability to lift 25 lbs.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Retail tech experience

Basic math skills

Lifting up to 25 lbs

Job description

Lowe’s is hiring a Customer Service Associate in Saint Joseph, Missouri. You’ll welcome customers, help them find products, and ensure a positive shopping experience across departments such as Appliances, Hardware, and Home Décor.

This part-time role offers flexible schedules, opportunities for growth, and benefits including health insurance, tuition assistance, a 401(k) match, and employee stock purchase program. Strong communication and basic computer skills are a plus.