Customer Service Associate — Growth, Tuition & 401(k)

Lowe's; Sanford (ME); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate who blends top-notch customer service with genuine care for customers shopping for home improvement needs. You will welcome customers, help them locate products, and support store operations across departments such as Appliances, Hardware, and More in a fast-paced retail environment.

The role supports part-time schedules with benefits including health options, tuition assistance, 401(k) with company match, and a 10% associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Customer service experience

Retail technology experience

Computer use

Bilingual

Tools

Retail tech (smartphones/tablets)

Job description

Lowe's is seeking a Customer Service Associate who blends top-notch customer service with genuine care for customers shopping for home improvement needs. You will welcome customers, help them locate products, and support store operations across departments such as Appliances, Hardware, and More in a fast-paced retail environment.

The role supports part-time schedules with benefits including health options, tuition assistance, 401(k) with company match, and a 10% associate discount.