Customer Service Associate: Flexible Hours & Growth Perks

Lowe's; State College (Centre County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is looking for a Customer Service Associate in the United States to welcome customers, help them find products, and ensure a smooth checkout experience. You will work in a part-time capacity with flexible scheduling and opportunities to learn in a home improvement retail setting.

You’ll gain access to health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate discount while building trade skills through store training.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 months experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology experience

Basic arithmetic

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's is looking for a Customer Service Associate in the United States to welcome customers, help them find products, and ensure a smooth checkout experience. You will work in a part-time capacity with flexible scheduling and opportunities to learn in a home improvement retail setting.

You’ll gain access to health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate discount while building trade skills through store training.