Customer Service Associate: Growth, Training & Benefits

Lowe's Companies, Inc.; Clover (SC); On-site; USD 1,791,000 - 2,480,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and assist with home improvement product selection. You’ll help locate products, prepare merchandise, and ensure customer needs are met across various departments. Prior retail exposure is helpful.

The role emphasizes friendly service, teamwork, and flexibility to support store operations and customer experience. Lowe's offers strong benefits and growth opportunities.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech familiarity

Basic math

Physical stamina

Lifting 25 lbs

Tools

Smartphones and tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and assist with home improvement product selection. You’ll help locate products, prepare merchandise, and ensure customer needs are met across various departments. Prior retail exposure is helpful.

The role emphasizes friendly service, teamwork, and flexibility to support store operations and customer experience. Lowe's offers strong benefits and growth opportunities.