Customer Service Associate — Growth, PTO & 401(k) Match

Patterson Companies; Lancaster (Lancaster County); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Full Medical, Dental, and Vision

401(k) Match

Paid Time Off

Holiday Pay & Floating Holidays

Volunteer Time Off

Educational Assistance

Parental and Adoption Leave

LifeWorks

Patterson Perks Program

Job summary

Patterson Companies is seeking a Customer Service Representative I (CSR I) to assist internal and external customers and sales reps with order entry. The role emphasizes professionalism, accuracy, and expediency in handling customer transactions, quotes, returns, and related tasks.

Essential functions include maintaining records, generating reports, monitoring shipments, and adherence to company policies. Travel is minimal, and benefits include medical/dental/vision, 401(k) matching, PTO, and

Qualifications

• High School Diploma or equivalent required.
• Exceptional customer service and organizational skills.
• Strong attention to detail and accuracy.
• Effective verbal, written, and interpersonal communication.
• General computer proficiency including MS Office.

Responsibilities

• Process customer transactions and order entries accurately.
• Maintain customer and territory records and document interactions.
• Monitor shipments and ensure timely delivery.
• Provide responsive customer service and sales support; resolve queries.
• Communicate customer requirements to sales or management.

Skills

Customer service

Organization

Communication

MS Office

Education

High School Diploma

Associate's Degree

Tools

SAP

ERP

Job description

Patterson Companies is seeking a Customer Service Representative I (CSR I) to assist internal and external customers and sales reps with order entry. The role emphasizes professionalism, accuracy, and expediency in handling customer transactions, quotes, returns, and related tasks.

Essential functions include maintaining records, generating reports, monitoring shipments, and adherence to company policies. Travel is minimal, and benefits include medical/dental/vision, 401(k) matching, PTO, and