Customer Service Associate — Flexible Shifts, Tips & Growth

Laundry Management Services; Revere (MA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Tips from customers

Flexible scheduling

Career growth

Employee discount

Commuter benefits

Multiple shifts

Job summary

Laundry Capital in Revere, MA is looking for a Customer Service Associate to help customers with laundry cards, machine selection, wash & fold orders, and more. You will operate the cash register, promote add-on items, keep shelves stocked, and maintain a clean, safe store environment.

This role offers competitive hourly pay of $15.50/hour with tips, flexible scheduling across multiple shifts, employee discounts, and commuter benefits as part of a fast-growing company.

Qualifications

• Stand for 8+ hours per shift.
• Lift up to 35 pounds.
• Communicate with customers and associates professionally.
• Work well with others and stay calm in stressful situations.
• Previous customer service or retail experience preferred.
• Resolve customer issues in a timely manner.
• Open/flexible schedule.

Responsibilities

• Assist customers with use of laundry cards, machine selection and operation.
• Process cash register or POS transactions accurately.
• Know products and encourage additional purchases.
• Keep retail items stocked and report low inventory.
• Use logs to report maintenance issues and safety concerns.
• Follow attendance and wear a clean uniform; uphold safety practices.
• Maintain a clean, safe store environment and assist with cleaning tasks.

Skills

Customer service

Communication

Teamwork

Physical stamina

Problem solving

Cash handling

Tools

POS system

Cash register

Job description

Laundry Capital in Revere, MA is looking for a Customer Service Associate to help customers with laundry cards, machine selection, wash & fold orders, and more. You will operate the cash register, promote add-on items, keep shelves stocked, and maintain a clean, safe store environment.

This role offers competitive hourly pay of $15.50/hour with tips, flexible scheduling across multiple shifts, employee discounts, and commuter benefits as part of a fast-growing company.