Customer Service Associate — Laundry Retail Pro

Laundry Management Services; Providence (RI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Tips

Flexible shifts

Employee discounts

Career growth

Job summary

Laundry Capital in Providence, RI is hiring a Customer Service Associate to support a busy laundromat environment. You will assist customers with laundry cards, machine selection, and purchases while maintaining a clean, safe store and delivering friendly service.

The role offers competitive hourly pay, tips, and opportunities for growth within a fast-growing company that values customer experience and community presence.

Qualifications

• Provides assistance to customers with use of laundry cards, machine selection and operation.
• Handles retail sales purchases and wash and fold orders.
• Answers customer questions and resolves concerns with professionalism.
• Maintains a clean, safe store environment and adheres to policies

Responsibilities

• Assist customers with laundry cards, machine selection and operation.
• Accurately process cash register or POS transactions.
• Know products and upsell related items to customers.
• Keep retail items neatly stocked and report low inventory.
• Log book entries for maintenance issues and safety concerns.
• Address customer complaints calmly and inform supervisor as needed.
• Maintain attendance and present in clean uniform; follow safety practices.

Skills

Customer service

Retail

Job description

Laundry Capital in Providence, RI is hiring a Customer Service Associate to support a busy laundromat environment. You will assist customers with laundry cards, machine selection, and purchases while maintaining a clean, safe store and delivering friendly service.

The role offers competitive hourly pay, tips, and opportunities for growth within a fast-growing company that values customer experience and community presence.