Customer Care Sales Associate – Flexible Hours & Benefits

Lowe's Home Centers, LLC

Front Royal (VA)

On-site

USD 21,000 - 22,000

Part time

8 days ago

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Benefits offered by this job

Health insurance
Tuition assistance
401(k) with company match
Employee Stock Purchase Program
Associate Discount (10%)
Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to warmly welcome customers, help them find products, and meet their home improvement needs. You will engage with customers all day, assist with locating merchandise, and ensure a smooth shopping experience in a fast-paced retail environment.

You may work in various departments, with daily responsibilities that vary by team. The role includes stocking, checkout assistance, and a focus on delivering top-notch customer service.

Qualifications

  • 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
  • 6 months of experience using common retail technology (smartphones, tablets).
  • Ability to read, write, and perform basic arithmetic (addition/subtraction).
  • Able to stand for long periods and perform duties as required.
  • Able to minimally lift 25 lbs unassisted or with accommodation.

Responsibilities

  • Welcome customers to Lowe's and deliver friendly, professional service.
  • Assist customers in locating and handling merchandise.
  • Restock shelves and replenish supplies where needed.
  • Process orders and deliveries accurately so customers receive items on time.
  • Cross-train in other store areas to improve service.
  • Prepare department merchandise per customer needs (paint tinting, pipe cutting, etc.).
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Skills

Computer basics
Retail tech
Reading & math
Stand for long periods
Lifting 25 lbs

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to warmly welcome customers, help them find products, and meet their home improvement needs. You will engage with customers all day, assist with locating merchandise, and ensure a smooth shopping experience in a fast-paced retail environment.

You may work in various departments, with daily responsibilities that vary by team. The role includes stocking, checkout assistance, and a focus on delivering top-notch customer service.

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