Customer Service Associate — Fast-Paced Store & Food Ops

Royal Farms; Cambridge (MD); On-site; USD 21,000 - 26,000; Part time

Job summary

Royal Farms in Cambridge, MD is seeking a Customer Service Associate to support store leadership with food service, POS, and general upkeep. You will engage customers with friendliness and efficiency, contributing to a safe, clean store that meets brand standards.

Core duties include greeting customers, handling payments, following safety and age-verification rules, assisting with made-to-order items, restocking, and maintaining a tidy store environment for a positive shopping experience.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Multitask effectively in a fast-paced environment.
• Willingness to learn Royal Farms safety processes and procedures.

Responsibilities

• Provide outstanding service by greeting customers, answering questions, and sharing product knowledge.
• Operate the register, process payments, and manage various transactions including fuel and gift cards; ensure drawer balance.
• Prepare made‑to‑order food and beverages per recipes; maintain accuracy, quality, and speed.
• Follow age verification laws when selling alcohol or tobacco; assist customers with items behind the counter.
• Restock products, check expiration codes, and keep the store clean and well-organized.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in Cambridge, MD is seeking a Customer Service Associate to support store leadership with food service, POS, and general upkeep. You will engage customers with friendliness and efficiency, contributing to a safe, clean store that meets brand standards.

Core duties include greeting customers, handling payments, following safety and age-verification rules, assisting with made-to-order items, restocking, and maintaining a tidy store environment for a positive shopping experience.