Customer Service Associate (Childcare)

IKEA; Columbus (OH); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Generous paid time off

Paid parental leave up to 16 weeks

Retirement and bonus plans

Education assistance

24/7 telehealth visits

Job summary

IKEA in Columbus, Ohio is looking for a Customer Service Childcare associate responsible for providing a safe and enjoyable experience for children at IKEA Småland. You will monitor and entertain children, design activities, and maintain cleanliness in the play area.

This role includes numerous benefits such as paid parental leave, a co-worker discount, and educational assistance, along with a competitive pay of $17.50 based on relevant experience.

Qualifications

• Experience in childcare settings or related experience.
• Strong ability to build relationships with children and parents.
• Adherence to safety and security procedures.

Responsibilities

• Create a pleasant and safe environment for children.
• Monitor and entertain children in the playroom.
• Plan and execute activities for children.

Skills

Childcare experience

Communication skills

Ability to engage children

Job description

WHAT YOU'LL BE DOING DAY TO DAY

At IKEA, we are a very family‑friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own.

• Contribute to creating a pleasant and safe environment for the children that visit our play facility.
• Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
• Participate in the planning and execution of children’s activities both in and outside of Småland.
• Build meaningful and empathetic relationships with children and their caretakers.
• Strictly adhere to all IKEA play facility and safety & security policy and procedures.
• Support in other areas of the customer experience function as needed, such as cashier and greeter roles to provide additional coverage.

Job type: Customer Service Childcare

Benefits eligible: Limited

Hours:

The pay for this role is $17.50 based on IKEA relevant years of experience.

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co‑worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.