Customer Service Associate (Childcare)

IKEA Gruppe; Atlanta (GA); On-site; Confidential; Part time

Benefits offered by this job

Generous PTO

WiselyPay

Parental leave

KinderCare discount

Retirement plans

Co-worker discount

Pet insurance

Education assistance

Safety shoe reimbursement

Telehealth

Dental and vision

Job summary

IKEA is seeking a part-time Children’s Activity Area Associate in Atlanta, helping create a welcoming play space for kids and families. You’ll register and supervise children, plan activities, and support cafe or checkout areas as needed, all while upholding safety policies.

The role offers a family-friendly work environment with benefits and a flexible 12–20 hour workweek, including opportunities to be part of a larger customer relations team at IKEA.

Responsibilities

• Contribute to creating a pleasant and safe environment for the children who visit our play facility.
• Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
• Participate in the planning and execution of children’s activities both in and outside of Småland.
• Build meaningful and empathetic relationships with children and their caretakers.
• Strictly adhere to all IKEA play facility and safety & security policies and procedures.
• Support in other areas of the customer experience function as needed, such as cashier and greeter roles, to provide additional coverage when needed.

Job description

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

At IKEA, we are a very family-friendly retailer; that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own.

Children’s Activity Area Associate Responsibilities

• Contribute to creating a pleasant and safe environment for the children who visit our play facility.
• Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
• Participate in the planning and execution of children’s activities both in and outside of Småland.
• Build meaningful and empathetic relationships with children and their caretakers.
• Strictly adhere to all IKEA play facility and safety & security policies and procedures.
• Support in other areas of the customer experience function as needed, such as cashier and greeter roles, to provide additional coverage when needed.

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Job Details

• JOB TYPE: Permanent – Part-Time
• HOURS: 12–20hrs/week
SHIFT: Retail Environment, must be able to work nights & weekends.
• The hourly rate for this role is $18.50

Benefits & Perks

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

A fun and inclusive work environment