Purpose-Driven Customer Experience Associate

Savers; Carol Stream (IL); In loco; USD 20.664 - 21.779; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive coverage (medical/dental/vision)

Paid Time Off, Sick Pay, Vacation Pay

401k with company matching

Employee Assistance Program (EAP)

Up to 50% off store merchandise

Descrizione del lavoro

Savers is seeking Customer Service Associates to join their team in Carol Stream. These roles focus on creating positive interactions with customers and supporting our mission of sustainability. As a part of a diverse organization, you'll enjoy comprehensive onboarding and opportunities for growth within the company.

Competenze

• Strong customer service skills necessary.
• Team-oriented mindset.
• Effective communication abilities.

Mansioni

• Create positive experiences for customers, donors, and team members.
• Assist in donations and customer inquiries.
• Participate in a diverse and positive team environment.

Conoscenze

Customer service

Teamwork

Communication

Descrizione del lavoro

Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position.

$15.00 = Sales Clerk , Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$15.23 = Clothing Sorter/Hanger, Hardware Sorter

$15.81 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply

Comprehensive coverage (medical/dental/vision) at a reasonable cost

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off

Sick Pay

Vacation Pay - Approximately 1-2 weeks

6 paid holidays plus 1 to 2 additional floating holidays

Up to 50% off store merchandise

Flexible spending accounts

Use pre-tax dollars for eligible health and day care expenses

Employee Assistance Program (EAP)

A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance

Retirement Plan

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

Company provided peace of mind and the option to purchase a supplemental plan

Additional Benefits

Performance Merit Increases

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used , one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates .

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.