Customer Service Associate

Savers; Warwick (RI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bundled health plans including medical, Rx, dental, and vision

Company-paid life insurance

401k plan with generous company matching

Paid time off

Various mental health services

Job summary

Join Savers as a Customer Service Associate and contribute to a purpose-driven mission that positively impacts the planet and local communities. We are hiring for Full-Time and Part-Time positions, offering comprehensive training, health benefits, and an opportunity for professional growth. Be part of a diverse team that celebrates individuality and uniqueness.

Responsibilities

• Create exceptional experiences for our Customers, Donors, and Team Members.

Job description

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community-based programs and services. We are proud to be "Thrift Proud." It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands include Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for our Customers, Donors, and Team Members. We are hiring for both Full-Time and Part-Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company with a business model that positively impacts both the planet and local communities.
• An investment in the career interests of our team members. With our aggressive store expansion plans, we recognize the importance of ongoing growth and development.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise! Our training department / Savers University develops and delivers robust training to every team member — from new hires to senior leaders. We develop around 90% of our training internally, partnering with renowned providers to enhance our offerings.
• Benefits including:
• Bundled health plans such as medical, Rx, dental, and vision
• Company-paid life insurance for added protection and peace of mind
• Programs for smoking cessation, diabetes management coaching, and on-demand care options
• A 401k plan with generous company matching contributions to support your financial future
• Paid time off for leisure or personal pursuits
• Various mental health services to help manage daily life