Customer Service Associate

CITY METAL TRADERS; New York (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Free food & snacks

Opportunity for advancement

Profit sharing

Training & development

Job summary

An established industry player is seeking an experienced Customer Service Associate to join their rapidly growing recycling company. This role involves engaging with customers to schedule business, purchasing insulated electrical and communication wires, and providing exceptional service in a dynamic environment. The company offers a competitive compensation package and opportunities for advancement, making it an exciting place for motivated individuals. If you have a passion for customer interaction and a background in the scrap metal or plumbing industry, this position could be the perfect fit for you.

Qualifications

• Experience in customer service and purchasing non-ferrous metals.
• Ability to interact effectively with customers.

Responsibilities

• Schedule follow-up business with customers via calls, emails, and texts.
• Interact with customers to purchase various grades of metals.

Skills

Customer Service

Multi-tasking

Bilingual Communication

Job description

Benefits:

Competitive salary

Free food & snacks

Opportunity for advancement

Profit sharing

Training & development

Experienced Customer Service Associate to join our rapidly growing recycling company who will be responsible for:

• Calling, emailing, texting customers to schedule follow-up business.

• Interacting with customers and purchasing all grades of insulated electrical and communication wires, copper, brass, aluminum and stainless steel while providing excellent customer service.

• Multi tasking administrative tasks, customer service and purchasing non-ferrous metals.

• Competitive Compensation package commensurate with experience.

• Scrap Metal, Electric, Plumbing industry experience a plus.

• Bi-lingual a plus.