Customer Service Representative

Weitsman Recycling; City of Albany (NY); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health, dental, and vision benefits

Retirement benefits

Training and growth opportunities

Job summary

A leading recycling company seeks a Customer Service Representative to enhance customer interactions at its Albany facility. The role involves greeting clients, processing transactions, and assisting with administrative tasks, within a professional and team-oriented environment. Ideal candidates have a high school diploma, strong communication skills, and experience in customer service or administration. Competitive hourly pay and benefits are offered.

Qualifications

• Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred.
• Strong communication, multitasking, and time management skills.
• High attention to detail and commitment to accuracy.

Responsibilities

• Greet and assist customers and vendors in a courteous, professional manner.
• Process transactions, invoices, and documentation accurately and efficiently.
• Answer multi-line phones and respond to email inquiries.

Skills

Communication

Multitasking

Time Management

Attention to Detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Customer Service Representative
Employment Type: Full-Time | On-Site
Industry: Recycling, Transportation, Environmental Services

Join a team that values service, accuracy, and professionalism.
Weitsman Recycling is looking for a reliable and customer-focused Customer Service Representative (CSR) to serve as a key point of contact at our recycling facility. As a CSR, you willsupport front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors.

Key Responsibilities:

• Greet and assist customers and vendors in a courteous, professional manner

• Process transactions, invoices, and documentation accurately and efficiently

• Answer multi-line phones and respond to email inquiries

• Coordinate with scale operators, truck drivers, and yard staff to support daily workflow

• Maintain a clean, organized front desk and office environment

• Assist with administrative tasks including filing, data entry, and scanning

• Cross-train in other administrative roles for team support

Qualifications:

• Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred

• Strong communication, multitasking, and time management skills

• High attention to detail and commitment to accuracy

• Proficiency with Microsoft Office (Word, Excel, Outlook)

• Ability to work in a high-volume, fast-paced environment

• High school diploma or GED required

Why Join Us?

• Competitive hourly pay $17.00 - $20.00

• Full-time schedule with consistent hours

• Health, dental, vision, and retirement benefits

• Team-oriented environment with training and growth opportunities

• Company stability with a strong reputation in the recycling industry

Apply today to become part of a company that values hard work, integrity, and customer service excellence.
We are an Equal Opportunity Employer and committed to workplace safety and diversity.