Customer Service Associate

University of Arkansas; Little Rock (AR); Remote; USD 31,000 - 40,000; Full time

Job summary

An established industry player is seeking a Customer Service Associate to enhance the parking experience on campus. This role involves managing the Parking Office, delivering outstanding customer service, and ensuring compliance with parking regulations. The ideal candidate will possess strong communication skills and a high school diploma. With a focus on teamwork and diversity, this position offers a unique opportunity to contribute to the well-being of the community while enjoying a comprehensive benefits package, including health plans and education discounts. If you are passionate about customer service and looking for a rewarding career, this position is perfect for you.

Benefits

Health Plans

Paid Leave

Education Discounts

Retirement Contributions

Life Insurance

Career Training

Merchant Discounts

Pharmacy Delivery Services

Qualifications

• Manage the Parking Office and provide customer service.
• Certification in ACIC/NCIS required.

Responsibilities

• Provide excellent customer service regarding parking matters.
• Manage office operations and assist with inquiries.

Skills

Customer Service

Communication Skills

Knowledge of Parking Regulations

Education

High School Diploma or Equivalent

Job description

Customer Service Associate page is loaded

Customer Service Associate

Apply for this remote position if available; note that remote work is not currently offered. Location: Little Rock. Type: Full time. Posted 2 days ago. Application deadline: June 6, 2025 (29 days remaining). Job requisition ID: R0068200.

Important Information for Current University of Arkansas System Employees

Employees, including students and graduate assistants, should log in via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar. Students at two-year institutions can search for “Find Jobs for Students”. All postings close at 12:01 a.m. CT on the specified date. Applications saved as drafts can be accessed through 'My Draft Applications' on your Candidate Home page.

Closing Date: 06/06/2025

Type of Position: Clinical Staff - Medical Ancillary Support

Job Type: Regular

Work Shift: Not specified

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

About UAMS

The University of Arkansas for Medical Sciences (UAMS) offers a unique combination of education, research, and clinical programs, fostering teamwork and diversity. We focus on improving patient care and the lives of Arkansans.

Benefits for eligible positions include health plans, paid leave, education discounts, retirement contributions, life insurance, career training, merchant discounts, and pharmacy delivery services.

Application Process and Equal Opportunity Statement

Review all job details and supplementary documentation before applying via the provided link. The University of Arkansas is an equal opportunity employer, prohibiting discrimination based on protected categories. Questions about Title IX can be directed to the Title IX Coordinator or the U.S. Department of Education Office for Civil Rights. Applicants must prove legal work authorization in the U.S. from day one.

All application data may be subject to public disclosure under the Arkansas Freedom of Information Act. For assistance, contact [e-mail]. Do not send applications or inquiries to the recruitment contact directly.

Pre-employment Screening and Physical Activity Requirements

Screenings include TB, criminal background, FBI checks, motor vehicle reports, sex offender registry, and substance testing. The position involves physical activities like hearing, typing, sitting, standing, crawling, crouching, kneeling, reaching, stooping, and walking.

Additional Information

Salary: $31,200 annually or $15.00 hourly. Required document: Resume. Benefits eligibility: Yes.

Position Responsibilities and Qualifications

The Customer Service Associate Fiscal Support Specialist manages the Parking Office and provides excellent customer service, with knowledge of all parking-related matters on campus. Certification in ACIC/NCIS and a valid driver’s license are required (can be obtained after hire). Minimum qualification: High school diploma or equivalent.

Contact and Application Details

For questions or assistance, contact [e-mail]. All materials must be uploaded via the UAMS career site. The position is subject to pre-employment screening, including criminal background and drug testing.