Customer Service Associate

Par Mar Stores; Elkview (WV); On-site; USD 17,000 - 22,000; Part time

Job summary

Par Mar Stores in Elkview, WV is seeking a Customer Service Associate to ensure prompt and reliable service for every guest. You will work with a team, communicate effectively, and adapt to changing needs.

Responsibilities include processing transactions, keeping the store clean, handling age-restricted products, preparing food/beverages, recording hours, and completing daily paperwork. Must be at least 16 and have a high school diploma or equivalent; training will be provided.

Qualifications

• Strong teamwork and communication skills required.
• Ability to adapt to changing duties and schedules.
• Compliance with store policies and safety procedures.

Responsibilities

• Maintain store to meet management needs while delivering excellent guest service.
• Process transactions by scanning or keying prices, finalize sale and collect payment.
• Ensure compliance with age-restricted products (tobacco, alcohol, lottery).
• Prepare food and beverages following safe handling procedures to meet guest expectations.
• Keep store, register area, and backroom clean and organized.
• Maintain cleanliness outside the store and ensure deliveries follow company policy.
• Record time worked and complete daily paperwork/records.

Skills

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: