Customer Service Associate

Par Mar Stores; Marietta (OH); Hybrid; USD 16,531 - 20,664; Full time

Job summary

A retail company in Marietta, Ohio is seeking a Customer Service Associate to provide excellent service to guests. Responsibilities include maintaining store cleanliness, completing transactions, and preparing food following safety procedures. Must be at least 16 years old and complete company training. Strong teamwork and communication skills are essential for this role.

Qualifications

• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Maintain store to management needs while giving excellent customer service.
• Complete customer transactions and collect payment.
• Ensure compliance with age-restricted products like tobacco and alcohol.
• Prepare food and beverage while following safe handling procedures.
• Maintain a clean and organized store.
• Ensure all deliveries follow company policy.
• Adhere to safety methods for a secure environment.
• Properly record time worked.

Skills

Teamwork

Good communication skills

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Responsibilities

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: