Customer Service Associate

Par Mar Stores; Amma (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Par Mar Stores is seeking a Customer Service Associate to ensure guests receive prompt and reliable service. The role emphasizes teamwork, strong communication, and adaptability to change while handling transactions and store upkeep.

Responsibilities include maintaining store cleanliness, verifying age-restricted product compliance, preparing food/beverages safely, and completing daily paperwork. Training is provided, and candidates must be at least 16 years old.

Qualifications

• High School diploma or equivalent preferred.
• Must be at least 16 years of age.
• Must successfully complete company training.

Responsibilities

• Greet customers and provide prompt service.
• Complete transactions at register and collect payment.
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery.
• Prepare food and beverage following proper safe handling procedures.
• Maintain a clean and organized store, register area and backroom.
• Maintain cleanliness outside of the store.
• Ensure deliveries are made according to company policy.
• Maintain safe/secure environment adhering to company safety methods.
• Record time worked and complete daily paperwork.

Skills

Customer service

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: