Customer Service Associate

Par Mar Stores; West Virginia; Hybrid; USD 26,000 - 32,000; Part time

Job summary

Par Mar Stores is seeking a Customer Service Associate to ensure prompt and reliable service for guests in a West Virginia store. The role emphasizes teamwork, strong communication, and adaptability to change, with responsibilities spanning sales, safety, and operations.

The position requires at least a high school diploma (preferred) and being at least 16 years old, with training provided by the company to ensure consistent service standards.

Qualifications

• Must be able to communicate effectively with guests and coworkers.
• Ability to work as part of a team and adapt to changing priorities.
• Strong attention to detail and accuracy in transactions.

Responsibilities

• Maintain store to the needs of management while giving excellent customer service to each guest.
• Complete customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment.
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery.
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures.
• Maintain a clean and organized store, register area and backroom.
• Maintain cleanliness outside of the store.
• Ensure all deliveries are made according to company policy.
• Maintain safe/secure environment adhering to company safety methods.
• Properly record time worked
• Complete daily paperwork/record-keeping

Skills

Customer service

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: