Customer Service Associate

Parmarstores; Kilbourne (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A retail company in Kilbourne seeks a Customer Service Associate to provide excellent service to guests, maintain the store's cleanliness, and follow safety protocols. Responsibilities include handling customer transactions, ensuring compliance with age-restricted products, and preparing food and beverages. Ideal candidates possess teamwork skills and good communication. A high school diploma is preferred, along with the ability to lift up to 25 pounds and stand for extended periods.

Qualifications

• Must be at least 16 years of age.
• Ability to traverse all parts of the location quickly.
• Prolonged periods of standing on a hard surfaced floor.

Responsibilities

• Maintain store to the needs of management while ensuring excellent customer service.
• Complete customer transactions accurately and efficiently.
• Ensure compliance with laws regarding age-restricted products.

Skills

Teamwork

Good communication skills

Adaptability to change

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: