Customer Service Associate

Par Mar Stores; Zanesville (OH); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Par Mar Stores in Zanesville, OH seeks a Customer Service Associate to ensure prompt, reliable guest service. You will handle transactions, enforce age-restricted product rules, and keep the store clean and organized while working with a team.

Requirements include a high school diploma (preferred), being at least 16 years old, and completing training. The role emphasizes safety, accuracy, and friendly customer interaction in a fast-paced retail environment.

Qualifications

• High School diploma or equivalent preferred
• Must be at least 16 years of age
• Must successfully complete company training

Responsibilities

• Maintain store to meet management needs while providing excellent customer service
• Complete customer transactions by scanning items or keying prices, finalize sale
• Ensure compliance with age-restricted products (tobacco, alcohol, lottery)
• Prepare food and beverage per customer expectations and safety procedures
• Keep store, register area and backroom clean and organized
• Maintain cleanliness outside of the store
• Ensure deliveries are made according to company policy
• Maintain a safe/secure environment following safety methods
• Record time worked accurately
• Complete daily paperwork/record-keeping

Skills

Teamwork

Communication

Adaptability

Customer Service

Education

HS Diploma or Equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: