Customer Service Associate

Par Mar Stores; Nitro (WV); On-site; USD 25,000 - 32,000; Full time

Job summary

Par Mar Stores is seeking a Customer Service Associate in Nitro, WV. The role focuses on delivering prompt, reliable guest service, handling transactions, and maintaining store standards. Training will be provided to ensure compliance and safety across daily operations.

The position requires strong teamwork and communication, with the ability to adapt to change and work in a fast-paced retail environment. Open to candidates 16+ with a high school diploma or equivalent.

Qualifications

• Strong teamwork and communication are essential.
• Must be 16 years of age or older and able to complete company training.

Responsibilities

• Maintain store to management standards while delivering excellent guest service.
• Process transactions at the register and handle payments accurately.
• Ensure compliance with age-restricted products and safety procedures.
• Keep the store, register area, and backroom clean and organized.
• Record time worked and complete daily paperwork.

Skills

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience:

• High School diploma or equivalent preferred

Requirements:

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: