Customer Service Associate

Savers; Columbia Heights (MN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Comprehensive medical/dental/vision coverage

Paid time off and vacation pay

401k retirement plan with matching

Employee Assistance Program (EAP)

Store merchandise discount of up to 50%

Job summary

A leading thrift retailer is seeking Full-Time and Part-Time Customer Service Associates in Columbia Heights. This role is essential for providing exceptional experiences to customers and fostering team development. Savers is known for its commitment to diversity and community, offering extensive benefits including health coverage, paid time off, and a discount on store merchandise.

Qualifications

• Experience in customer service preferred.
• Ability to work in diverse team environments.
• Strong interpersonal and communication skills.

Responsibilities

• Create excellent experiences for Customers, Donors, and Team Members.
• Participate in comprehensive onboarding and training.
• Promote the mission of the brand and engage with the community.

Skills

Customer Service

Teamwork

Communication

Job description

Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position.

$14.00: Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$14.21: Clothing Sorter/Hanger, Hardware Sorter

$14.76: Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Benefits include comprehensive medical/dental/vision coverage at a reasonable cost, specialized health programs, paid time off, sick pay, vacation pay (approximately 1-2 weeks), 6 paid holidays plus 1-2 floating holidays, up to 50% store merchandise discount, flexible spending accounts for eligible expenses, Employee Assistance Program (EAP), retirement plan with 401k matching, life insurance, and additional benefits such as performance merit increases.

Who we are:

As one of the largest for-profit thrift operators in the US, Canada, and Australia, our mission is to champion reuse and promote secondhand shopping. We supply our stores with gently-used items donated by the community and purchased from nonprofit partners, helping divert billions of pounds of used items from landfills, supporting community programs, and fostering the #ThriftProud movement. We operate brands including Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions:

We are hiring Full Time and Part Time Customer Service Associates to create an excellent experience for our Customers, Donors, and Team Members. We celebrate diversity and are committed to the growth and development of our team members through comprehensive onboarding, training, and career opportunities.

Savers is an E-Verify employer.

Location: 4849 Central Ave NE, Columbia Heights, MN 55421