Customer Service Associate

Savers; Chicago (IL); On-site; USD 22,317 - 23,529; Full time

Benefits offered by this job

Comprehensive coverage (medical/dental/vision)

Paid Time Off, Sick Pay, Vacation Pay

Flexible spending accounts

Employee Assistance Program (EAP)

Retirement Plan with 401k matching

Life insurance options

Performance Merit Increases

Up to 50% off store merchandise

6 paid holidays plus floating holidays

Job summary

As a leading thrift operator, Savers/Value Village is hiring Full Time and Part Time Customer Service Associates in Chicago. Successful candidates will create an outstanding experience for customers and donors while benefitting from comprehensive training and diverse work culture.

Responsibilities

• Create an excellent experience for customers, donors, and team members.

Job description

Pay Rate: Our starting pay ranges from $16.20 to $17.08 depending on job duty/position.

$16.20 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$16.45 = Clothing Sorter/Hanger, Hardware Sorter

$17.08 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Comprehensive coverage (medical/dental/vision) at a reasonable cost.

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).

Paid Time Off, Sick Pay, Vacation Pay - Approximately 1-2 weeks.

6 paid holidays plus 1 to 2 additional floating holidays.

Up to 50% off store merchandise.

Flexible spending accounts – Use pre-tax dollars for eligible health and day care expenses.

Employee Assistance Program (EAP) – A suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance.

Retirement Plan – A 401k plan with generous company matching contributions.

Life insurance – Company-provided and options to purchase supplemental plans.

Additional Benefits – Performance Merit Increases.

Who we are: As one of the largest thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, donated items from the community, redirecting billions of pounds of used items from landfills, supporting community programs. We are "Thrift Proud" with over 300 stores and 22,000 team members. Learn more at savers.com.

Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions: At Savers / Value Village, our Customer Service Associates create an excellent experience for Customers, Donors, and Team Members. We are hiring Full Time and Part Time Customer Service Associates.

What you can expect: Celebrating diversity, working in a purpose-driven company with a positive impact on the planet and communities, and opportunities for career growth and development.

What you get: Comprehensive onboarding and training from day one, with in-house expertise through Savers University, developing about 90% of our training internally and partnering with renowned providers.